An enterprise platform that centralises customer feedback from every branch and channel — one system to measure it, act on it and prove the results.
Every branch, every channel, one score — and every complaint reaches the person who can fix it.
Trusted by banks, museums, hospitals and airports
Banks, museums, hospitals, airports — 15+ years, 1000+ companies
Create a survey, collect answers from every branch and channel, and fix problems while the customer is still with you.
Pick your industry, add your company profile, and Qmeter's AI drafts the right questions — NPS, CSAT or CES, in your brand colours and your customers' languages. Review, adjust, approve. Most teams go from sign-up to a working survey the same day.
Launch the same survey across your website, SMS, email, QR codes, kiosk tablets in branches, your mobile app and call centre. Every response lands in one dashboard, tagged by location and touchpoint — no spreadsheets to reconcile.
A bad score at a branch does not sit in a monthly report. It becomes a ticket, auto-assigned to that branch's manager with an SMS or email alert — so the issue is fixed while the customer is still reachable.
Step three is what CX teams call a closed-loop feedback process — and it is the part most survey tools leave to you.
Enterprise CX suites are excellent for Fortune-500 research teams. If you run branches, stores or clinics, you may be paying for a different job. Choose by need — here is where Qmeter differs.
Web Feedback, Device License, Enterprise — every plan and figure on a public pricing page, no discovery call required. Enterprise CX suites typically quote five-figure annual contracts through sales teams.
Qmeter's AI builds your first survey from your company profile, and most teams collect their first feedback the same day. Enterprise rollouts are often measured in months — and in consultants.
Feedback tablets and kiosks in branches, stores and clinics are part of the platform, not a third-party add-on. Where web-only survey tools stop, Qmeter keeps collecting.
Branch-vs-branch comparison, ticket routing, real-time alerts. Made for the people who fix problems day to day.
Detailed comparisons: vs Qualtrics · vs Medallia · vs SurveyMonkey
Six capabilities carry the whole loop. Each one has its own page with the details.
Pick your industry and the AI drafts the questions — NPS, CSAT or CES — in your brand colours and 100+ languages.
Customer satisfaction surveys →Web, SMS, email, QR, kiosk and tablet, your app and the call centre — every response lands in one place, tagged by branch.
Omnichannel feedback collection →A bad score becomes a ticket for the branch manager, with SMS and email alerts, SLA timers and escalation.
Ticketing — close the loop →Ask in plain language and get a ready report, scheduled to leadership's inbox. Only the data schema is sent to AI, never customer data.
Analytics & AI reports →Every branch on one comparable number from −100 to +100 — one KPI for the board, one target per branch.
How SLI is calculated →Personal data masked by default with audited reveals, a right-to-be-forgotten workflow, and an on-premise option.
Security & GDPR →Also in the platform: SMS & Email campaigns · Google Reviews · Feedback kiosk · Integrations & API
A 15-minute walkthrough with a CX specialist — your industry, your channels, your questions. Or just message us.